How We Accidentally Enrolled in Medicaid and Faced Financial Ruin
I should start with some background.
Without going into too much detail, 2017 and 2018 were both incredibly bad years for my family. In fact they were two of the worst years of my life. The biggest event is that my wife Clancy had some health problems and had to take leave from her job. Due to a cut in state funding, her employer eliminated the service that she worked on meaning that there was no job to go back to. That didn’t actually matter that much, though, because her condition worsened and much of 2017 was spent seeing specialists outside of the area. Her health did start to improve, but she was not ready for travelling work and under a geographically expansive non-compete. The non-compete ended in the summer of 2018 but by that point she had a dreaded Gap In Her Resume that would limit her options. Then she was served with a lawsuit, which further cast a cloud over her employment prospects. Also there was a miscarriage.
One of the important aspects of all of this was our unwarranted optimism that things would get better in short order. One of the main reasons I didn’t spend too much time looking for work was because it didn’t seem worthwhile given that my earning power was a fraction of hers and her recovery was, we were sure, right around the corner. If we’d known how long things would be bad we likely would have taken much more dramatic steps such as selling our house and relocating to hunker down with family in a trailer her parents own. Something like that. Clancy’s life was not in imminent danger, but her ability to ever go to work was in uncertain. For good reasons (calculated risk) and bad (denial), we didn’t spend that much time contemplating what would happen if she wasn’t able to return to work. And at almost every phase there was reason to believe things could improve.
As all of this was happening, our daughter Lain was having problems with her eyes. Most specifically she had a “lazy eye”. From the time she was two or three that was just something to keep an eye on and not worry about it until very suddenly her ophthalmologist was very worried about it. The ophthalmologist saw something that really rattled him and immediately put us in touch with a pediatric surgeon. After further evaluation and consultation, surgery was scheduled on January 7, 2019. That date would become important.
In November of 2018, it was time to sign up for insurance through the marketplace as we had done in previous years. During that process, they ask a question whether I wanted to investigate premium assistance. In 2017 I had said no; since recovery was Right Around The Corner we wouldn’t need it. In 2018, I was still skeptical about taking it but I thought at least it wouldn’t hurt to find out.
Shortly after that, I would determined I had made a terrible mistake.
Having no income, we were eligible for Medicaid and automatically enrolled. Having enrolled in Medicaid, we were no longer eligible for Marketplace plans. Our plan would expire on January 1 at the latest, with no option to renew. Our Healthcare-dot-gov account was essentially locked down. I went down to the state health department office to try to get this straightened out. It took hours talking to multiple people (none of whom had ever had someone come in and asked to be dropped from Medicaid). They determined that they could drop us, but since it was voluntary we still likely wouldn’t be eligible for the Marketplace. There was no mechanism by which they would inform the federal government that I wasn’t on Medicaid and as far as the federal government was concerned I was. They said to call Healthcare-dot-gov customer support, which I did, and after much discussion they determined that it was Medicaid or nothing.
Being on Medicaid had a number of advantages. First and foremost is that we suddenly had $1500 in our pocket per month. We were also saving money on copays. We also didn’t have to worry about copays, which is a separate delight. The level of Medicaid we were on either paid for something or it didn’t, and Medicaid would pay for things that private insurance wouldn’t (like out of state emergency room visits). There were, however, at least two major downsides: Wait times to see a specialist were a mile long, and absolutely nobody out-of-state was in network1
To tell you a little about where we live, we are at the intersection of our state and two others. In addition to the US capital, we are closer to five state capitals than we are our own. The nearest town as a few ten thousand people, but it has a lackluster economy and therefore comparatively few services. My daughter’s school at the time was in West Virginia, but the next one was out of state and the one after that was in a third state. Almost everything we do outside of our county, we do out of state. I will confess my view of federalism is not as positive as it once was.
This presented something of a problem, because the January 7 surgery was scheduled with a doctor in Maryland. Further, the nearest pediatric eye surgeon in West Virginia was three hours away in Morgantown. Also, because doctor’s orders and recommendations from doctors out of state were invalid, we would have to start much of the process all over again. The first opening for a consultation was in nine months. That meant another year that our daughter’s vision would be severely hindered.
In addition to all of this, our bank account was dwindling fast due to lack of income and general spending at a level that assumed that recovery was Right Around the Corner. Unaware of how bad our finances would eventually get, we really didn’t think we could afford $18,000 out of pocket for surgery. But we also couldn’t wait another year for surgery.
All of this made more maddening by the fact that by February (the “around-the-corner” date at the time), we would so obviously be back on our feet and kicked off Medicaid. The duration of Medicaid would manage to be just long enough to screw us up on the surgery. We had even thought of postponing the surgery until March on that basis. Fortunately, there was a little voice in the back of my head that pointed out there was a possibility that might not happen just as it hadn’t happened the previous six times improvement was Right Around The Corner.
In the end, she got the surgery. The surgeon marked down the price considerably and we got a loan from my parents. Our fortune and privilege there is not lost on me, I assure you.
“Around the corner” did finally come in late summer of 2019, when she got her first Real Hospitalist gig out in Idaho. Then some work in Minnesota. Then something more durable with the Indian Health Service, where she has worked ever since flying back and forth to New Mexico. Clancy was dropped from the lawsuit after in a deposition the plaintiff had said that she was pleased with my wife’s service. Because of the way Medicaid works, we were on the rolls until Spring of 2020. By that time it had indeed saved the family money and we are grateful it was there2. We’re also glad to be off of it, because that means that we are back on our feet and we can see our regular out-of-state doctors again without paying out of pocket.
Lain’s surgery was difficult for her, but after she recovered she reported that she liked it better that there was no longer two of everything.
- Actually, there was a third category besides “paid or didn’t” that was also the third downside: If Medicaid didn’t cover a medication, and you were on Medicaid, then if the pharmacist knew you were on Medicaid you could not get that medication even if you were willing to pay cash. This applied both to certain types of medication but also to prescriptions: If an out-of-state doctor gave you a prescription, Medicaid wouldn’t cover it and the pharmacist couldn’t fill it. The easiest way around this was simply to go to another pharmacy, but it was indicative of some of the ways the state seemed to go out of its way to make things inconvenient.
- West Virginia was a Medicaid-expansion state at that point. Given that, I was surprised at how little you had to make to get kicked off the rolls.
Jeebus Will, what a run of bad luck. I truly am sorry. It’s stories like this that makes me a bit paranoid about saving money…..while recently unemployed, I starting working down my “emergency fund”, only to have a lot of car problems, shelling out 5K over 3 months to fix it. I’m now trying to dump money back into my emergency fund now that my car seems to be working well…..Report
Good Lord. I am glad to hear you got out the other side of this situation.
Additionally it gives me an excuse to bring up one of the biggest problems with our healthcare system, namely that instead of leveraging the size of our large country there are a bunch of places where we artificially break up what should be one insurance market into 50 markets for no apparent reason or benefit.Report
Benefit of shareholder sir. It’s all we have ever needed don’t ya know!Report
Sorry to hear of this run of bad luck, and I’m glad to hear its getting better.
My reaction is to think of how I, we, all of us here at OT should regard this and what our part was in creating the conditions Will describes.
The overall framework of our healthcare system is constructed by the taxpayers and voters, and the various maze of tripwires and trapdoors described are designed and put there for the specific purpose of making it hard to get assistance, and remarkably easy to lose it.
I say this because since as long as I can remember, any discussion about public healthcare assistance always was framed and shrouded in dark warnings about how we need to make sure that no one is malingering, that people must have “skin in the game”.
As if, were eye surgery free, just everyone and their dog would rush out to get their free eye surgery like a giveaway of sneakers or something.
Again, we, every single one of us here reading and commenting, created this.
We voted for this, over and over, specifically instructing our political leaders to construct a system that had all sorts of tripwires and trapdoors to catch the unwary but malingering deadbeats who wanted to get eye surgery for their children, on the chance that they were secretly rich, or that it might be unnecessary.Report
“we, all of us here at OT should regard this and what our part was in creating the conditions Will describes.”
I have never said anything other than “we should all be able to buy into Medicare”.
The only time a politician with that as a plan ever got near being President, I voted for him.Report
“If we’d known how long things would be bad we likely would have taken much more dramatic steps such as selling our house and relocating to hunker down with family in a trailer her parents own.”
People keep saying that this-or-that thing about the COVID Lockdowns was the real problem.
To my mind, the worst problem with the COVID Lockdowns was that they kept saying the lockdowns would end real soon. Oh, it’s just through April. Oh, it’s just to the end of the school year. Oh, it’s just for the summer. Oh, it’s just until Thanksgiving, until Christmas, until next Spring, until until until.
I mean, I can understand why they kept saying that, because if they’d said in March 2020 “yeah this is a year and a half easy, probably more like two or three” then there’d have been riots in the streets, but there were so many people who figured “we’ll just draw down our savings and stay put because it’ll all be over in a month or two, they said so on TV the other day…” and by the time it was obvious things were gonna go the distance they didn’t have any money left.
Hope came out of Pandora’s Box, and there’s a reason why it was in there.Report
Most of the lockdowns – where you’d get in legal jeopardy for going somewhere or doing something – ended in months not years. Masking restrictions and entry requirements lasted longer most places but they were never to prevent movement or congregation.Report
“Why are you complaining? The stuff you did was mostly voluntary.”Report
“Lockdown” and “years” may be an exaggeration, but schools in California were closed for over a year in much of the country and only re-opened due to a vaccine and a lot of political pressure. Churches in New York were closed for eight months and essentially required a court order to be reopened.
Most indications suggest it only wasn’t “years” (at least in a lot of places) due to pushback, courts, and miracle vaccines.
To be honest, though, I think the lack of clarity was mostly due to a lack of consensus. Some people believed early on that we were talking about a year or more. Others didn’t, but never wanted to pull the trigger on reopening/unmasking/etc. Others were supportive at first but were later among those demanding the trigger be pulled.Report
Also, the length of Covid was affected by the public’s behavior. Had everyone masked up, social distanced, and gotten vaccines promptly, the length of the pandemic would have been very different.Report
It’s almost enough to make you wish that political leadership had masked up too.
Almost.Report
(If you want to see the arguments we had at the time about people masking versus political leadership masking, you can do so here, here, or here.)Report
I was on board with a lot of mitigation early on with this idea, but what I found over time is that mitigation seems to mostly begat more mitigation. When transmission rates were low or falling it was proof the mitigation was working. When transmission rates were high and climbing it just demonstrated their continued necessity.
For the US in particular, our limited willingness and ability to restrict travel doomed almost anything else we might have done, and the length of the pandemic (and thus pandemic response) would have been roughly the same (until widespread vaccination).Report
This is true, but the salient point is that the spread of a virus depends on human behavior.
HIV spread like wildfire until people started using condoms and limiting the number of partners.
It is completely true that “when rates were falling, it showed that condoms worked, and when rates were climbing it demonstrated continued necessity of condoms.”
What I see a lot of, is people wanting to argue with basic biological facts. If you are in close proximity with people who are expelling microdroplets of the virus, you will likely get infected.
Period. End of discussion.
“But what if its my daughter’s birthday!”
Doesn’t matter.
“But my religious rights!”
Doesn’t matter.
The only thing that matters is reducing the pathways for microdroplets to go from person to person.
Changing people’s behavior reduces the number of pathways, and changes the trajectory of the viral spread.
Maybe the people can’t or won’t change their behavior, but that doesn’t change the basic fact of biology.Report
“But what if I’m an important politician?”Report
Well, on the question of whether behavior would have ended the pandemic (and pandemic measures more quickly)… I think the answer is no.
As to the rest… one of the things that shifted my views on mitigation is that it seems like partial measures didn’t accomplish partial results when it came to containing the spread. It’s like if you have an angry swarm of bees descending on you, and you managed to kill half of them before they get to you, you may have reduced the number of sting vectors but if the swarm is big enough you still end up in the hospital. That’s also biology.
Some states did a lot to reduce the spread of Covid and some did little. You didn’t start to see a real change in trajectory of outcomes until the vaccine. The best predictors of outcomes prior to that point had more to do with geography and age distribution.
To be clear, I’m not saying that there’s nothing we could have done to achieve better outcomes. For logistical and political reasons, though, I think the actions we would have needed to have taken were beyond our reach. Primarily because of the travel issue, which limited our toolkit considerably.Report
“Ending” the pandemic was never a possible outcome under any scenario.
“Mitigating”, i.e., reducing the number of people stung by the bees/infected with the virus, was and remains something entirely within our ability to affect, based on our behavior.
To say that Americans “can’t” change their behavior for reasons a thru n may be true, but doesn’t change the fact that we are writing our own destiny and have no one to blame but ourselves.
Over a million Americans are dead now due to the virus, and that number almost certainly would be a lot lower had we behaved differently.Report
America could have gone with extensive contact tracing like they did in South Korea. No need to lock down but the population needs to be willing to work with the government and the government needs to be effective. America and other Western countries seems to have gotten a lot of the worse. People who refused to take the pandemic seriously and governments that were ineffective in one way or another.Report
“Mitigating”, i.e., reducing the number of people stung by the bees/infected with the virus, was and remains something entirely within our ability to affect, based on our behavior.
This honestly goes to the point that I was making, which is that given that the goal was to mitigate the virus using things under our control, it is unlikely that earlier action would have reduced the later need to take most of those those actions.
The arguments in favor of those actions would have remained until a vaccine became available. So speeding up access to the vaccine might have moved the needle a bit, but masking and social distancing less so.
So while I take a lot of issue with what was done and left undone, by and large I do not blame public behavior for the length of the pandemic (or the duration of the measures taken to mitigate it).Report
This pretty much contradicts everything we know about infectious diseases especially airborne ones like Covid.
I mean, there is plenty of documentation of where a single person went to a restaurant or theater or party and infected a dozen others.
And does this logic apply to the influenza virus, or rhinovirus, that it doesn’t matter if you wear a mask or just sneeze into the air, it doesn’t matter if you stay home when you are sick or just go to work?Report
Not really, even if things with Covid worked exactly as you say. The benefit to the NPI would be less death throughout the pandemic and not the pandemic ending earlier thus allowing us to get on with our lives.
There’s a lot of debate to be had over which pandemic mitigation measures did and didn’t effect (some did, others didn’t, some required others to work), but since none of them actually ended the pandemic none of them played a role in the length of the pandemic.
Australia did a phenomenal job reducing death, but they were in pandemic mode for roughly as long as we were.Report
Oh, and to be clear I recognize that for a bit we were actually talking about the efficacy of NPI in general and I pulled it back to the effect on the length. I meant to actually say something like “Rather than get into a drawn out discussion of what works and what doesn’t generally I want to focus on the original subject of pandemic length.”
I wasn’t trying to be sneaky.Report
Infectious diseases never end.
The Hong Kong flu, avian flu, H1N1, Ebola…these things still exist, but at greatly minimized levels.
The “end” of a pandemic is an arbitrary line where the number of cases and deaths falls below a certain agreed upon level. Covid is still happening, just at a much lower level.
And given that masking and distancing is proven to reduce the number of cases, then yes, they DO cause the infection spread to “end” earlier.
We have data on this.
During Covid, influenza cases dropped dramatically. It is accepted that this was due to the mitigation measures for Covid such as masking, distancing, travel restrictions. The “flu season” of 2020 and 2021 was shorter, flatter and had many fewer cases and deaths.
With Covid, we lucked out because the time between first outbreak and vaccination was miraculously short which has the effect of making mitigation measures seem unimportant.
But they aren’t. Public health practices like mandatory handwashing for food employees, school vaccinations, sneeze guards and mask mandates are essential safeguards for the next pandemic which is always, always, just around the corner.
And now, thanks to the persistent efforts of anti-vax cranks and political malefactors, the refusal to accept public health practices has become mainstream.Report
And given that masking and distancing is proven to reduce the number of cases, then yes, they DO cause the infection spread to “end” earlier.
Infection spread? Perhaps. Pandemic? No. Pandemics are by their nature international. Definitionally so. As such, a nation cannot really stop a pandemic.
When you said “length of the pandemic” above I assumed you to mean the amount of time we were in pandemic mode (both in terms of policy and public behavior) and we were using “pandemic” as shorthand for that.
The pandemic officially ended globally in March of this year. Better global distribution of the vaccine may have sped it up, but not sure anything else would have.
I would say the response (“pandemic mode” for lack of a better term) effectively ended in early 2022 at the latest but mostly ended in 2021 with the distribution of the vaccine.
I don’t think a more aggressive response would have sped that along, so I don’t think we can say that it took as long as it did because of public behavior.
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That really sucks. I’m glad that things might be turning around. I’m sorry that it took so long!
The way the world works is really dumb.
1. “resume gap”
Seriously, this one is just silly. I know of HR departments that prefer someone to change jobs every six months to someone having a gap.
If *I* were looking at a resume and saw a resume with a different job every six months, I’d say “are we prepared to lose this guy in six months?” A gap, at least, can be hammered out. “You wouldn’t believe the last two years. Seriously. Let’s get some coffee because this is gonna take a while…”
2. “The surgeon marked down the price considerably”
My first reaction is “this guy is a saint”. The second is some variant of wondering whether the usual price is why he is able to mark down the price occasionally or whether there is a severe disconnect between what he charges insurance/the government and what he charges real people because heck with insurance/government. And, if it’s the latter, we’ve got a bumpy road coming.
The lack of transparency and illegibility in general is, I suppose, the story of both of them.
We need more transparency and legibility. Oh. That comes at the cost of privacy, I guess. Jeez.Report
Good Lord Will I’m so sorry you all had to go through this. What a hair raising experience.Report
I remember watching a Frontline documentary on PBS about the U.S. healthcare system. The filmmakers traveled around the world for comparison, and they asked people in various countries if they’d ever heard of someone going bankrupt due to medical expenses. To a man, they all looked at the interviewer as if he had a 3rd eye in the middle of his forehead.
My dad worked in group health underwriting his entire working life. In the mid-70s he swore national healthcare was right around the corner.Report
“In the mid-70s he swore national healthcare was right around the corner.”
And it is, if you’re over 65 or you can get a doctors’ note saying you’re permanently unable to work.Report