Requiem For a Heavy Meal
My husband and I started working for the Klinke family in 1989 and 1990, respectively. That’s where we met, working for the Klinkes at a chain restaurant they owned called Rax. I ran the cash register and my husband worked in the kitchen.
If you don’t remember the Rax chain of restaurants, for a few years there in the 80’s they were a huge craze. Rax Restaurants served roast beef sandwiches like Arby’s, but the real selling point was this elaborate all you can eat salad bar/buffet which Rax perfected before all you can eat buffets were really even a thing. The buffet was far more successful than the sandwiches, and the Klinkes apparently took that to heart. They sold their Rax franchise in favor of bigger and better things not long after we quit working there.
After we got married, my husband worked for a construction company that built the Klinkes’ next enterprise, a full-on buffet restaurant known as Granny’s. There was a picture of a winking little old lady airbrushed on the front window and the restaurant advertised itself as serving food “like Granny used to make”. Shortly after, we started our own janitorial services business and cleaned Granny’s Buffet every night for seven years.
We worked for the Klinke family in one form or another for over a decade.
By any account the Klinkes are an American success story. The patriarch, Paul, his wife Carol, and their sons, Brent and Greg, ran popular restaurants in the Spokane area for literally my entire life. (Prior to opening Rax in the 80’s they ran the popular Church’s Chicken franchises. How popular was Church’s? Well, I never even tasted KFC until I was a teenager because my parents only went to the vastly superior Church’s Chicken.) The Klinkes have been a one-family entrepreneurial institution for half a century.
Unlike the stereotypical greedy businessmen, the Klinkes took care of their workers. They worked around school schedules, second, even third jobs, and doctor’s appointments. They believed you when you called in sick and gave you the chance to pick up extra shifts when you needed the money. When I worked at Rax they had several older, obviously down on their luck women on their payroll; they frequently took chances on people who were likely unemployable anywhere else. The Klinkes promoted from within their organization; many of their employees worked for them decades. There were several folks who started off as dishwashers or salad bar girls, who rose through the ranks to become managers eventually.
After selling Granny’s Buffet to a nationwide chain, the Klinke family built a bigger and better buffet restaurant in 2008 – Timber Creek Buffet. Because it was close by my mom’s house, my extended family developed a tradition of getting together at Timber Creek around Thanksgiving for a holiday dinner.
Timber Creek Buffet, just like Rax and Granny’s before it, was an all you can eat buffet. The restaurant was invariably full. People would often spend hours there, in many cases as much for the company as anything. (The same was certainly true at Rax; we had several regulars who would order the salad bar and sit there all afternoon, eating for hours at one set price, chatting amiably with the workers as we walked by.)
Timber Creek served the types of All-American foods older people and small children generally like, things like macaroni and cheese and sliced ham and squares of Jello and potato salad and peach cobbler. But even though the menu wasn’t what one would consider gourmet, Timber Creek was a decent enough place, serving up ample amounts of hot, fresh food to the many people who wanted to eat it. The restaurant itself was always clean, the customers’ needs well attended to. Even the pickiest could find something they liked served at the buffet. As Paul Klinke used to say to his customers, “don’t leave here hungry” and very few people ever did.
As it’s getting down to holiday time once again, I went to look up what the corona restrictions were at Timber Creek Buffet to plan the family get-together, and I found much to my chagrin that the Klinkes were out of business. Like, out of business entirely. Not selling one restaurant to build a bigger and better one as they’ve done repeatedly lo these many years, they have shut down completely.
It must have been quite a challenge to run an all you can eat buffet restaurant during a pandemic, and Timber Creek apparently could not survive 2020. While I understand the coronavirus plus an aging demographic sounded the death knell for the Klinkes, at the same time I have to believe that the shutdowns had to play a part as well.
The Timber Creek website seemed to confirm my supposition as fact.
There are a lot of gross and selfish people who have said things like “I don’t care if vulnerable people get sick, I’m young, so I’m going out anyway”. Those people are of course jerks, and we rightfully look at them with dismay and wonder what’s gone wrong with the world. But it occurs to me that there are a lot of other people who don’t consider themselves gross and selfish, who look at businesses like Timber Creek Buffet and say “I don’t care if businesses get shut down, I’m not suffering at all, and I want everyone to keep quarantining indefinitely because it makes me feel safer.”
Timber Creek Buffet, and all those restaurants like it all across America, mattered. They gave people – including many elderly people, a demographic whose members were prone to loneliness and isolatation even before the pandemic – a place to go where they felt less lonely and less isolated. Rather than having a hot meal in a bright clean safe place served to them by friendly folks, these people are now eating microwaved frozen meals in front of a TV screen, alone. I know a good many older folks who don’t care about the coronavirus, who continue to go out, damn the consequences, because they think life isn’t worth living if you’re shut in a prison all day. And as someone who is no stranger to isolation myself, I can hardly blame them.
But it isn’t just older folks affected by the loss of places like Timber Creek Buffet. These businesses employed people, people who otherwise may not have found work, like college girls who had never run a cash register before and middle aged, down on their luck women. The Klinke family and families like them provided opportunities for people who had no marketable skills, opportunities for people with few prospects to work their way into a respectable career in food service. The people who owned these businesses presently shutting down in droves all across America paid rent and taxes and bought all kinds of goods and services from other businesses that are now going to go unpurchased.
And if you think that’s not going to have a massive, major ripple effect for years into the future, you’re a fool. Covid-19 is eating holes in the fabric of the American economy like a moth through a sweater and our leaders are letting it happen.
Maybe you don’t care. Maybe none of this bothers you because you don’t care for the aesthetics of things like buffet restaurants in Middle America. Maybe you’re one of those people who just doesn’t care about other people’s misfortune as long as it doesn’t affect you personally. But surely you have to acknowledge that just because you don’t see the point of a place like Timber Creek Buffet, doesn’t mean it didn’t have one.
I supported the quarantine at first, to flatten the curve, to gain more information about this virus we were facing, to give ourselves time to let businesses, customers, and government officials alike assess the risks and come up with strategies to mitigate those risks. But that was in MARCH. The goalposts were shifted; rather than mitigate risk, the bureaucrats changed course and sought to eliminate it entirely, a pipe dream when dealing with a contagious microbe. Germs spread, it is what they do, and a virus in which many of the infected remain completely asymptomatic will spread even faster. Stopping the coronavirus was never an option on the table. In pursuit of an unattainable goal, the strict shutdown in Washington State continued for months (though of course protests involving thousands of people were allowed to continue unmolested, but I digress). We erred on the side of safety again and again and it didn’t make the virus magically go away. The shutdowns apparently didn’t accomplish much other than delaying a surge cases just long enough for Governor Inslee to end up canceling Thanksgiving totally.
I find it hard to believe that there couldn’t have been some compromise forged between locking everything down at the expense of one group of people and letting a virus run amok at the expense of another. I find it hard to believe we couldn’t have opened back up sooner than we did, and let individuals make decisions for themselves about how much risk they wanted to undertake. Not for the sake of big money corporations like Carnival Cruise Lines and United Airlines, not to help the Democrats win an election (and you did it, guys! You now are in charge of the smoking crater in salted ground that is America! Good for you!), but for the small family-owned businesses who cannot come back from something like this. And for the sake of everyone – employees and customers alike – that they served.
Compromise was possible, and I believe some sort of middle ground would have been reached easily if not for the complete devaluation, even demonization of places like family-owned, all you can eat buffet restaurants in Middle America among elitists in government bureaucracies and the media – most of whom have the luxury of working from home indefinitely. People who see value in small businesses and the lives that are affected by those small businesses would never have allowed these small businesses to perish to create a façade of safety that never really existed. The course of action advocated by Jay Inslee, Gretchen Whitmer, the Cuomo brothers, and their ilk, was as short-sighted, selfish, and gross as a bunch of buttheaded Gen Z punks going to Fort Lauderdale for spring break and shrugging when somebody else’s grandmother coughed.
The job of government is supposed to be about juggling the needs of a lot of different people. (Not just the people who tend to vote for you, Governor Inslee.) We aren’t supposed to offer up one group of people as a sacrifice for the benefit of others. That’s not what “we’re all in this together” is supposed to mean. “We’re all in this together” means that we ALL sacrifice, not just some people. While it means that businesses needed to shut down for a temporary time period to flatten the curve, it also means that in the long run, some people may encounter more risk than they would personally like to in an ideal world, and may have to make concessions for that. Destroying the American economy to provide a mirage of safety for the benefit of 30 year old white collar workers who were never in danger anyway, should not have even been an option on the table.
Timber Creek Buffet could very easily have been doomed from the time the virus started spreading. Entirely possible. But maybe it wasn’t doomed. Maybe if only the Klinkes had been allowed to have the chance, if their customers had been allowed to decide for themselves, they could have survived this. We’ll never know.
This Thanksgiving we’ll toast the Klinkes, who put food on our table for many years, who provided us some happy family memories along the way, and who deserved a lot better than they got.
It’s a shame when business like that fold, thanks for sharing Kristin.
As to how this could be prevented, economists are still figuring out the economic effects of all this, but here’s a few things we’ve learned so far:
1) Based on Sweden’s experience, only about 8% of the economic effects of the pandemic are lockdown-related. The rest is driven by people’s reluctance to go out in a pandemic. That means it’s unlikely that Timber Creek Buffet would have survived even if there had been no lockdowns at all – the only way to get the economy to recover is to control COVID.
2) The best way to control COVID is to already have an extensive testing and contact-tracing set-up that allows infected people to be quickly identified so they can isolate. This lets people continue their regular lives in safety. Unfortunately this requires a lot of capacity to be set up in advance – the only countries that have managed this are the ones that had extensive experience with SARS and MERS, like Taiwan, Vietnam and South Korea.
3) The second-best way is a sharp lockdown until all the community cases are resolved, and then slowly open things back up with a carefully controlled border, and expanded testing and tracing capacity. That way any new cases can be isolated without locking down the whole country. This is how New Zealand beat COVID, and now all out non-tourist business can operate normally, people aren’t afraid to go out because there’s no risk.
The only way to save the economy is to stop COVID, abandoning restrictions won’t help.Report
…with a carefully controlled border…
I’m under the impression that bigger countries also imposed significant internal travel restrictions.Report
The countries that seem to be dealign with COVID the best are those that either have infectious disease pandemic experience more recent than 1920 and/or are islands or effective islands. South Korea might not be a formal island but it has basically one big international airport and the most heavy militarized border in the world along with water. It also has pandemic experiences. New Zealand doesn’t have recent pandemic experience but it is an island nation that can control entry and exit more easily than other developed democracies.
The current American tendency towards culture war isn’t helping us in this case. There are either many Americans who are either complete deniers or at least feel that the cure of government doing something to control COVID-19 is worse than the disease. Basically a fatalist attitude. I’m getting pandemic drag too and it is making my work really chaotic but it is better than dying.Report
I also think it’s a shame the business closed. I know a few like that in my own town. I’m sorry to see them go.
AND, it isn’t the government that closed them. It isn’t persecution. It isn’t jealousy or disrespect.
It’s disease.
A supersized buffet is pretty much a recipe for superspreaders every day its open.
I don’t wonder if the Klinkes, who seem pretty smart, will reopen or start a new place once we beat Covid down. Perhaps next Thanksgiving there will be a new buffet restaurant around for Thanksgiving.
This is tough on us all. And we have to keep slogging along for quite a while longer, but there is hope.
Peace and love to you all.Report
I worked at an all you can eat place when I was a kid, as a busboy and as kitchen help. I have fond memories of the Mexican guys in the kitchen, the ladies who worked as waitresses schlepping drinks, and the Greek owner’s son, who wasn’t above a little what would now be considered sexual harassment.
The fact the this and thousands of other businesses wont survive in this country due to the effects of the pandemic is an indictment of governments throughout the land. The richest nation on the face of the planet ought to be able to carry its citizens for a time. The fact that pitchforks haven’t been retrieved will amaze me to my dying day.
Also, the headline is a work of pure genius.Report
Thanks buddy! Glad someone appreciated it!Report
The usual white rural cultural resentments completely unmoored from policies, other than to pretend that if they had been left alone, they would have continued to be just fine. And the panderings to the idea that somehow their local places are more real than the ones in urban centers which have also closed not simply because of lockdowns, but because people are generally rational and most weren’t really willing to tempt fate for indoor dining (even when it was available!)
This also really is just a fascinating look at what folks would be willing to sacrifice for ‘the economy’. It’s the South Park episode of the Margaritaville brought to life.
You wanted to save the Klinke’s restaurant? Money. Cold hard cash from the federal government would have solved that problem. Go talk to Mitch McConnell and Trump about that.
Oh wait, no, it’s the fascism of Inslee and others who have worked and largely failed to contain a virus that has led to worst outcomes here than basically every other industrialized nation.
Why? To own the libs, of courseReport
Many of my friends from back East are morning businesses that are closing because of COVID in New York City while recognizing the need to take drastic measures to fight the pandemic. They don’t like it that bars and restaurants or even barbershops that are around from decades are closing but they recognize this is desperate times.Report
Not that you’re wrong, but I don’t think it’s quite as simple or as obvious as you seem to be framing it.
ETA: That’s as much a response to Jesse below as it is to you.Report
And of course pesky old me must point out that most of the people who worked for the Klinkes weren’t even white. Your worldview is lacking.
I’ll make this comment just once but it applies to lots of these comments.
Printing off a billion kajilllon dollars has consequences. That’s why we don’t just print up everyone enough money so we all can be millionaires.Report
Yup.
As everybody else has said, there was a pretty simple way, that other _conservative_, let alone centrist or center-left governments have done, straight out hand money to businesses to stay afloat. It’s really not that difficult, especially when the government can borrow money at basically zero interestReport
Much like with AIDS and Coronavirus, this was avoidable if only you agreed with my aesthetic preferences.
Now think about what you’ve done.Report
Jaybird, we know that you are a policy cynic and we know that know policy is perfect but that doesn’t mean that good policy can’t help. Other countries have handled AIDS and COVID a lot better than our government did during the 1980s or COVID-19 now. These policy preferences might not have been politically possible in the United States but that doesn’t mean they are only apathetic preferences. One can reduce your libertarianism to an aesthetic preference for chaos.Report
When it comes to checks being mailed out, I’m one of the crazy people who thinks that quarantine lockdowns count as being a “taking” according to the 4th and so “pause” should have been pressed and pressed hard in March with checks being sent out every two weeks and the banks and landlords being told to cool it.
But that didn’t happen.
I’m pretty sure it wasn’t even on the table.
So I’m stuck watching both the Democrats and Republicans refuse to give the other party a win in an election year.
And seeing people muse about how if only we could be more like China and less like Europe.Report
I tend to be a bit skeptical of the small business adulation my hipster-adjacent acquaintances preach, seemingly ad nauseum. The knee-jerk “buy local” mentality among them is enough to inspire me to go to Walmart. Of course, they wouldn’t go to buffets, even if they weren’t part of a chain.
I also, when I was a bank teller, had to deal with my share of “small business owners.” As a group, they were jerks. As individuals, many, maybe a majority, were decent people. But enough of them were mean, even cruel, that I’ve chosen to over-generalize and tar all of them as a class of money grubbers who’ll steamroll over you just for just doing your job. That’s an invidious prejudice, and it’s wrong that I choose to indulge it. But it’s really, really hard to shake.
But yes, I agree that it’s a shame when businesses have to close and that the smaller businesses are much more vulnerable during this time. Much of that has to do with the government-mandated restrictions. How much, I don’t know, and I don’t think anyone really knows for sure. I suspect we’d see a lot of these same challenges without the government’s rules because people, in general, would probably be cautious. That’s just a guess on my part.
I wish and hope we could as a society/polity do something to help these small and large business owners, even the jerks among them. I’m not sure what that is or what that would look like–other than that not all would be helped and that some would fail through no fault of there own regardless of what we do–but I’d hope we can do something.
I think I had an encounter at Rax in the early 1990s. My parents and I were driving to visit my sister, who lived in Connecticut at the time. And we stopped at a Rax somewhere in the Midwest (maybe Indiana?). I don’t remember the buffet, but I remember the Arby’s style sandwich, and I enjoyed it.
I don’t like buffets as much as I used to, but I used to love them, especially the limitless fried chicken. And the “salads” of iceberg lettuce that served as vehicles for cheese, dressing, and hot peppers. Good times.Report
I’d like to add that while I’m very critical of small business owners as a class, I in no way mean to disparage the family you’re writing about. I know nothing about them, and I know there are some decent people among them.
I also admit that I’m conflating “small business owners” with “family-owned businesses.” They’re not necessarily the same thing.Report
Gabriel, I’d like to write about the jerk factor but I want your OK first.
Your comments are always insightful and kind, and just because one of them made me think “that would be a good thing to write about” I would not want that to come off as a personal attack against you in any way.Report
Do their boots taste as good as the buffet?Report
^^ proud defender of labor and the working-class right here, folks, a true example of liberal intellectual and moral superiorityReport
“Why do these people continue to vote against their own interests??? It’s SUCH a mystery!”Report
I bet they don’t even have Master’s Degrees!
Kamala Harris is a J.D.Report
I saw this and it made me do one of those sad laugh things.
Report
“The people cry, ‘my dream, my dream!’ I say, let them go back to sleep!”Report