The Efficiency Expert

JS in reply to Saul Degraw says:

Appalled, I’d imagine,

After all, it appears the same complaint I’ve always seen in various jobs – — management layers just there to get in the way and soak up money, penny-wise, pound-foolish budget choices (“let’s fire the old hands making too much, and replace them with cheap new hires” and end up having to pay more to get less done because experience counts…)

Most businesses are poorly run, but unfortunately most tactics to make them “run better” are just as poorly done. “We’re going to fix your incompetency with our own” rarely works out well.

I think I’ve seen four or five full consultant driven re-orgs in my career (at various companies, of course) and only one actually improved things. That one was likely the most expensive, as they looked at overall workflow and management and didn’t just identify overlap, over-management, or other issues — they handed over a complete solution on how to re-org that meant no tasks were overlooked, and that nobody was overburdened with the changes. Heck, a number of over-loaded people actually had tasks removed so they’d have some space to breath instead of running constantly on the edge of burnout.Report