Chick-fil-A has a revolutionary idea in how to learn what a customer wants in their order: they ask. Nicely.
“McDonald’s chief executive officer has been pushed out of the company after violating company policy by engaging in a consensual relationship with an employee”
Treat people as “infinitely replaceable” long enough and that is exactly how they are going to act.
We have moved one step closer to being in the best of all possible worlds.
It’s a beautiful dream, coming true, in our very lifetimes!
Matt Yglesias achieves Maximum Voxosity with the Voxiest of all Vox articles ever.
Slate dissects Domino’s latest television ad, which rolls out the company’s “new and improved” pizza after airing some especially brutal customer criticism.
I admit I giggled at this Michael Goldfarb post celebrating the McDonaldization of France. One problem – European McDonalds are manifestly cleaner and better at making food that their American counterparts. How do we...