Partial Move
It’s a scene you’ve seen in movies or television. Some dude or woman is sitting on a chair, waiting for hellfire to descend. A bunch of people are going to race in the door and blow his head off. Maybe there’s a bomb that’s going to go off. He or she knows it’s going to happen. He or she may have a gun in his hand, but there is no doubt that the inevitable may only be stalled ever so slightly, if that. Maybe there’s a cigarette, for a last moment of peace.
I felt that way on Thursday morning when the movers were coming over. The whole house was about to experience an earthquake as they descended upon the house, put everything in boxes, and left us with nothing but a place that needed to be cleaned at that house and a bunch of boxes at the new one.
That was what I was expecting, anyway. What I got was altogether different. There was, apparently, a series of miscommunications.
I thought that when they said that they would pack, for example, that they would take just about everything and put it in a box. That’s what the previous movers did. There are some jokes that movies will individually wrap cigarette butts, if they’re paid by the hour.
Instead, what appeared to be the case was that they would not pick anything up off the floor. Now, some of this may be our fault. We had no idea how much stuff was hiding behind and under the sofa. So even though we had cleared the floors, when they moved the sofa there was more on the floor. Which they wouldn’t pick up and put in boxes, no matter how obviously it wasn’t trash. More to the point, though, they wouldn’t pick up anything they dropped onto the floor. So the bicycle helmet that was on the hat rack fell on the floor and was left there. But even more to the point, they wouldn’t pick up things off the floor that they left there. So they don’t transport light bulbs, so they take off the lampshade, put it on the floor to disassemble the light, and then when they eventually leave we have ten lampshades sitting on the floor.
They also won’t pack anything that they don’t have appropriate packing material for. When they said early on that they were light on packing material, I thought that it meant that they would need to get more. There might be a delay. Or worst-case, they would come tomorrow and pack the rest. Instead, they meant that when they ran out of packing material, they were done. We could pack the rest ourselves and they would ship it, but wouldn’t be responsible for the packing (if plates broke).
They ran out of kitchen packing material when they were a little over halfway done. They ran out of wardrobe packing material when they had taken care of one of the three wardrobe closets. They also couldn’t take pictures off the wall, so those were left.
Another miscommunication was the “We don’t take liquids” rule. I thought that meant “We don’t take liquids.” In fact, it meant, “We don’t take liquids, we won’t move liquids in order to take the shelves the liquids are on, and we won’t take anything sitting on shelves with liquids on them.” Or, in cases like the bathroom, where there are just too many liquids, they decided not to take anything.
In fact, despite packing being advertised as a part of the deal, they actually did a remarkable job of avoiding packing much of anything. A whole lot of stuff was already boxed up because we’d never unboxed them from our previous move. They took that (though they didn’t label which room it came from, even though we supplied a 1:1 mapping of which room in the old house went to which room in the new house). They didn’t disassemble much of anything, which was fine with us because our last movers – however good they look in hindsight – tore apart an irreplaceable workbench instead of properly disassembling it, so that didn’t go in boxes.
Which is just as well, because they didn’t have enough boxes anyway.
We complained. Management defended some of it (the floors), gave excuses for some of it (packaging material), lodged a few complaints of his own (the layout of our driveway), and offered to send the crew back at a later point to finish the job. Clancy initially wanted them to do it, while I was fine with moving the rest ourselves. Eventually we decided on the latter course, mostly because we felt like once we had everything in such a state that they would pack everything, we would practically be packed outselves.
In a way, it sort of worked out. They were paid hourly, so the overall bill was significantly less than we had expected and on the estimate. They also cleared enough so that we could more easily take care of the rest. The “clutter” that was the reason the manager gave for most everything was a product of too much stuff and not enough house, which is why we are moving to begin with. The big inconvenience here was simply that we were not expecting to spend three days moving everything after the movers had left.
I was going to include some pictures of what they left behind, but as a product of the fact that we’re further behind on our move than I had planned, I only have the one I uploaded to Twitter.
You may notice a laptop sitting on the kitchen cabinet. That was originally in the living room on the TV stand (it has a broken monitor, so serves as a media PC on the television). They actually put that there because they weren’t comfortable moving it. Other items, such as the pan, were in the cabinets when they arrived but were moved to be packed before they ran out of material.
A friend of mine tells a story of a move where one mover spent ninety minutes wrapping a couch in plastic, then announced that he’d used all the plastic wrap and was it okay if they just put the rest of the furniture in the truck?Report
All you can do is leave a detailed story with the BBB and maybe paste it when you’re done to Yelp.Report
yelp it. BBB is bribeable (it’s their business model).Report
yelp nuke from orbit. it’s the only way to be sure.Report
That photo made my inner minimalist pass out on my fainting couch in a stupor. Giod(ess?)!! I hate moving!
But I love being done moving. Everything is unpacked- everything is clean- all that superflous stuff has been winnowed out and pitched- it’s so nice!Report
One of the big things we’ve discovered is how much we really didn’t like how claustrophobic things for us have been. We had to add that impromptu island in the middle of the kitchen because we simply didn’t have places to put the sorted babyfood, fruit, and so on.
Clancy has an attraction to minimalism. I think we’re just terrible at it. The biggest advantage to the place that we previously lived is that it gives us an appreciation of the place where we are now.Report
Trick is to flag everything you don’t use more than once a year, and put it out in the garage. If you don’t go fetch it after two years, you can throw it away.Report
Trouble is, once it’s been in the garage unused for two years, it’s buried behind all the garage stuff you do use regularly. At least, that is the current state of our garage.Report
Last time I moved, I saw some boxes that I hadn’t opened since my last move a couple of years before. I thought, “Throwing those boxes away without even looking at what’s inside them would be the brave and correct thing to do.” Then I thought, “I don’t know where our wedding album is,” and thought better of it. Would have been a total rush to do it, though.Report
I’ve moved a lot. Not recently, I’m fairly entrenched at the moment.
But historically, I’ve moved a lot. Most of my family has as well.
A few years ago I was talking about moving with my father, and he gave a hrrumph which was indicative of Hard Acquired Knowledge Coming, and said,
“My advice from now on, when people say they are moving, is to take your photo albums and put them in boxes and put the boxes in the car. Then take your victrola albums and put them in boxes and put them in the car. Then take the box that has all of the Indispensable Papers and put that in the car.
Then put everything else in a big pile and set it on fire.”Report
Oh god that is so right.Report
So very right, but I’m cheap as well as minimalist.Report
That’s awesome.Report
Victrola albums?
How old is your dad? My mom’s 84, and even she’d say CDs and cassettes.Report
He’s actually fairly young, relatively speaking, but he always wanted to be a grumpy old man and he started peppering his speech with intentional references to the days that were the good old days back before his good old days were the decedent present for color.
I think he’s trying to find a suitable historical frame that comforts him the most, and settle into it. Apparently it’s somewhere between 1895 and 1930.Report
Back when I first moved, I decided to walk my belongings (sans couches, and other things that might get us stopped by police) from house to house. That’s about three miles, and a good 200 feet climb inbetween. It took us about a month (moving a lot of glass, and other breakables).Report
I moved last month so I feel your pain. I’ve had some excellent movers and some really bad movers. But thankfully none as sketchy as your experience. These last guys I used were mediocre. But since I was only moving a couple of miles, I moved all the valuable stuff myself (art, photos, computers, financial paperwork)….which was fine, except the Achilles tendon injury. I was reminded of how much I hate moving. And that I need to get rid of more crap. Also, it’s a bad idea to have hobbies that mean you own a lot of heavy stuff.
When I moved across the country, I had the movers pack my art glass since they would be responsible for anything they packed that broke. It was funny to see glass that was 20 inches tall end up swaddled in paper and in a box the size of a washing machine. They clearly weren’t going to take any chances.Report
I have to admit that my initial reaction to this interesting story was, “Of the places that I’ve lived, New Jersey is where I would be least surprised that this happened.”Report
Last time I moved was a little over a year ago, literally across a hallway. At least 75% of my stuff is still in boxes, and that’s not counting what I’ve already donated or put on the curb for pickers. I think that means that, by rule, I can legally junk it all.Report
Between AT&T and the Navy I’ve enjoyed, IIRC, six professional moves. Plus a few U-haul experiences. The pro’s have always been decidedly complete aside from hazardous liquids, at least as far as packing goes.
One move we found a big box marked for the kitchen that contained the trash can. Complete with trash. Another time I found a carefully wrapped ashtray, complete with butts.
The worst was the time we naively reminded the people delivering our stuff that according to the contract they were responsible for unpacking the boxes. They interpreted that clause as “open the boxes and dump the contents in a pile in the middle of the room.” We managed to stop that crap after one room worth. Not happy.Report
I had five professional moves and had a pretty good experience with all of them except the delivery end in Mississippi. The movers would call out the box numbers to us and we would check them off the list, but we couldn’t understand a damn thing the movers said. Every box number sounded like “phuh, phuh, phuh”. We didn’t realize yet that English is a second language in that state.
Mine were all corporate moves, and the company knows it is essential that moves be smooth*, so they are careful only to use those with better reputations. Some companies are so good they even take photos of how you set up your things and they use the pictures to reconstruct the set up at the other end.
* mine was one of those old fashioned companies which actually tried to keep employees happy rather than intentionally pissing us off to keep us on our toes.Report